| Topic Area |
Learning Outcome |
| Introduction To Subject |
• The range of accommodation available and the scope of the facilities department within international hotels
|
| Organisational Structure and Communication |
• The structure of the department, the division of labour and staffingrequirements
• Communication between the accommodation department and others in the hotel
|
| The Linen Room |
• The security,inspection,storage and stocktaking of linen
|
| Energy and Green Issues |
• The main types of energy used in a hotel,the ways these are metered and procedures used to minimize energy consumption
|
| Procedures and Equipment |
• The correct use of equipment and materials,and the procedures involved in cleaning accommodation and public areas of a hotel
|
